As always, the more the OTHER person talks, the better.
DO NOT talk over them! Give them time to fully answer your questions before launching into the next question or part of your call.
LTR = Let Them Respond!
Hi {firstname}, this is {your name} from {company name}.
You recently inquired about your home value/pdf guide title, did you have any questions on it? LTR
If they act like they have no clue what you are talking about or they brush you off, do not worry and get bent out of shape! They are just not ready to talk now. Let your Follow-up do its job of emailing, texting, and further follow-up.
The worst thing you can do is start stressing on individual leads in the short term....keep moving forward)
You recently inquired about your home value/pdf guide title, did you have any questions on it? LTR
If they act like they have no clue what you are talking about or they brush you off, do not worry and get bent out of shape! They are just not ready to talk now. Let your Follow-up do its job of emailing, texting, and further follow-up.
The worst thing you can do is start stressing on individual leads in the short term....keep moving forward)
Within the flow of the conversation:
Are you thinking of moving to a new home in the area or are you moving to a new area? LTR
What would be the perfect time frame for selling your current home (to confirm their selected selling time frame)? LTR
Wow, well it is great that you are gathering information now!
I have some information on the home selling process that even experienced homeowners find really useful in helping them avoid problems selling their homes that I am going to send you.
Please let me know if you have any questions on any of it ok? LTR
If you are thinking about selling your home in X months/weeks, we should set up a quick 5-minute visit so that I can give you some advice based on your home on any areas that can be improved so that you get the most money possible without adding more stress to you once you are ready to actually sell.
Think of it like 5 minutes now to save hours of stress later! LOL. It has been really beneficial to my other sellers.
IF YES....'Great, what works for you?' or 'Does tomorrow at 4 pm work?'
IF NO...'No worries. You have my information and it will also be included in the information on the home selling process I send you, so always feel free to reach out to me with any questions.
This is your forever follow-up from Listings-to-Leads or the follow-up from your CRM.
So even if the phone conversation ends here, do not worry!
They are just not ready to talk more now.
Let your Follow-up do its job for emailing, texting, and further follow-up. The worst thing you can do is start stressing about past leads....keep moving forward)